Privacy Policy
This Privacy Policy describes how Gimnex Softwares Pvt Ltd (“we”, “us”, “our”) processes personal data when you use MagicMenty AI at https://magicmenty.com/ (the “Service”), including our website, account dashboard, and desktop interview copilot application.
1. Who we are
MagicMenty AI is operated by Gimnex Softwares Pvt Ltd. For privacy-related requests, contact us at support@magicmenty.com.
2. Data we collect
- Account data: email address, display name (if provided), authentication identifiers (including Google sign-in subject ID when you use Google login), referral codes, and session tokens.
- Billing data: plan purchases, order IDs, amounts, currency, and remaining interview minutes. Payment card details are processed by Razorpay; we do not store full card numbers on our servers.
- Usage data: when live AI assistance is active, we process audio and optional screen captures you submit for transcription and answer generation, along with timestamps and minute consumption for your account balance.
- Technical data: IP address, browser or app version, device type, and security logs (e.g. failed sign-in attempts) for fraud prevention and rate limiting.
3. How we use data
We use personal data to:
- Provide and maintain the Service, including real-time interview assistance and dashboard entitlements.
- Process payments, apply referral bonuses, and show purchase history.
- Improve reliability, security, and product quality (aggregated analytics where possible).
- Comply with law and respond to lawful requests.
4. Audio, meetings, and AI processing
When you enable live assistance, audio (and optional screen content) is sent to our servers and third-party AI providers to produce transcripts and suggested answers. You are responsible for complying with your employer’s, school’s, or platform’s rules about recording and assistance tools. Do not use the Service where prohibited by law or contract.
We retain processing logs and usage records needed for billing and support. We do not sell your interview content to third parties for advertising.
5. Legal bases (where applicable)
For users in jurisdictions that require a legal basis, we rely on performance of a contract (providing the Service), legitimate interests (security and product improvement), and consent where required (for example, optional marketing if we offer it in the future).
6. Sharing with service providers
We share data with processors that help us run the Service, such as:
- Cloud hosting and database providers
- Payment processor (Razorpay)
- AI / speech providers used to generate responses
- Google (when you choose “Sign in with Google”)
These providers are bound by contractual obligations to protect data and use it only to deliver services to us.
7. Retention
We keep account and billing records while your account is active and for a reasonable period afterward for legal, tax, and dispute resolution purposes. Security logs may be retained for a shorter or longer period depending on risk. You may request deletion of your account subject to legal retention requirements.
8. Security
We use industry-standard measures such as HTTPS, access controls, and hashed credentials where applicable. No method of transmission or storage is 100% secure; please use a strong password and keep your session token private.
9. Your rights
Depending on your location, you may have rights to access, correct, delete, or restrict processing of your personal data, or to object to certain processing. Email support@magicmenty.com to exercise these rights. Indian users may also have rights under applicable Indian law.
10. Children
The Service is not directed at children under 18. We do not knowingly collect data from children.
11. International transfers
Data may be processed in India and other countries where our providers operate. We take steps to ensure appropriate safeguards when data crosses borders.
12. Changes
We may update this policy from time to time. We will post the revised version on this page with a new “Last updated” date. Continued use of the Service after changes constitutes acceptance of the updated policy.
See also our Terms of Service.